{"schema_version":"2026-07-01","id":"skill:vecbase-labs:support-triage","type":"skill","locale":"en","name":"Support Triage","publisher":"Vecbase Labs","description":"Classify incoming requests, gather context, and prepare a safe next action.","version":"1.5.3","source":{"label":"vecbase/skills/support-triage","url":"https://github.com/vecbase","verified":true},"package":{"format":"Workflow skill","interfaces":[]},"compatibility":["Vecbase","Claude Code","ChatGPT"],"capabilities":["Classify urgency","Extract reproduction steps","Draft customer replies","Escalate with context"],"inputs":["Customer message","Account context","Product documentation"],"outputs":["Triage category","Evidence checklist","Draft response"],"setup":{"complexity":"Low","auth_required":false,"permissions":["Support inbox: read","Knowledge base: read"]},"relationships":{"included_skills":[],"included_in":["plugin:slack:slack-communications"]}}